top of page

Our Store Policies

We founded PureLotus Scents with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.

Currently, we don't accept returns or exchanges. However, if there is an issue with your product, please contact us so that we can rectify the situation. You can visit us in-store (4500 E Speedway Blvd ste 45) or send us an email purelotusscents@gmail.com and we will handle the issue with care and swiftness. 

White Candles with Plant Decor
bottom of page