Our Store Policies

We founded PureLotus Scents with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.

​

Currently, we don't accept returns or exchanges. However, if there is an issue with your product, please contact us so that we can rectify the situation. You can visit us in-store (4500 E Speedway Blvd ste 45) or send us an email purelotusscents@gmail.com and we will handle the issue with care and swiftness.